1. Introduction
These Terms and Conditions govern the sale and use of eVisa services provided by eSERVICES SUPPORT ("we," "us," or "our"). By purchasing and using our services, you agree to be bound by these terms. Please read them carefully before making a purchase.
2. Definitions
- "eVisa": An electronic visa issued by the relevant government authority.
- "Applicant": The individual applying for the eVisa through our services.
- "Service": The processing, submission, and facilitation of eVisa applications.
3. Eligibility
To purchase our services, you must be at least 18 years old and possess the legal capacity to enter into binding contracts.
4. Service Description
We provide eVisa application processing services, including assistance with the completion of necessary forms, submission of documents, and liaison with relevant authorities on your behalf. We do not have any authority to grant or deny eVisas, as the decision is made solely by the issuing government.
5. Fees and Payment
- All fees for our services are outlined on our website and are subject to change without prior notice.
- Payment must be made in full at the time of application submission.
- We accept payment via Visa and MasterCard.
- Any government fees associated with the eVisa application are not included in our service fees unless explicitly stated.
6. Refund Policy
- Once an application has been submitted to the relevant authorities, our service fees are non-refundable.
- If your eVisa application is denied, you are not entitled to a refund of the service fees, as our role is purely administrative.
- We may issue a refund if we determine that an error on our part has adversely affected the outcome of your application.
7. Applicant Responsibilities
- You are responsible for providing accurate and complete information during the application process.
- You must ensure that all documents submitted are valid and up-to-date.
- Any discrepancies or inaccuracies in your application may result in delays or denial of the eVisa.
8. Processing Time
- Estimated processing times are provided for guidance only and are subject to the processing times of the relevant authorities.
- We are not responsible for any delays caused by government authorities or unforeseen circumstances.
9. Disclaimer
- We are not responsible for the outcome of your eVisa application, as the final decision is made by the relevant government authorities.
- We do not guarantee the issuance of an eVisa and are not liable for any loss or damage resulting from a denial or delay.
10. Limitation of Liability
- Our liability for any claim arising from the provision of our services shall be limited to the amount of fees paid by you for the service.
- We shall not be liable for any indirect, incidental, or consequential damages.
11. Privacy Policy
- We collect and process your personal data in accordance with our Privacy Policy, which is available on our website.
- By using our services, you consent to the collection and processing of your personal information as described in the Privacy Policy.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
13. Governing Law
The validity, interpretation, construction, and performance of this Agreement will be governed by the Federal Arbitration Act and the laws of the State of New Mexico, without regard to any conflicts of law provisions.
All parts of this Agreement apply to the maximum extent permitted by law. Our failure to enforce any provision of this Agreement will not constitute a waiver of such right. We both agree that if any provision in this Agreement as written is unenforceable, then such provision will be reformed or replaced with a provision that most closely match the intent of the unenforceable part to the extent permitted by law. Except as otherwise provided in this Agreement, the invalidity of part of this Agreement will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.
If you have any questions about these Terms and Conditions, please contact us at:
eSERVICES SUPPORT
[email protected]
